Zen Cart Store Manager Blog

Limited Support on August, 24th


Dear Customers,

We want to inform you that on Thursday, August 24th eMagicOne will be providing limited support. If you have a question or problem, the best way to contact us for assistance will be via e-mail.

Please note, phone support and live chat will be unavailable.

Your requests to our help desk received during that day will be replied according to the queue. Though, it may take a bit longer than usual to get back to you with the support response.

Your patience during this period is greatly appreciated. We will be back in full force and ready to help you on Friday, August 25th when usual support hours resume.

Thank you for understanding.

During this period you will still have full access to your licenses and software will be available for purchase at -
https://www.zencart-manager.com/order

Regards,
eMagicOne Team.

Winter is Coming!

Summer almost over, which means that winter is coming. Hmm, ... don’t we still have 3 autumn months ahead?

Alright, those months are still on the calendar so you can take your time. However, the truth is that time flies and the holiday shopping season with back-to-school, Halloween, Black Friday and Christmas will be here before you blink. Wait, have you just done it?

Don’t wait to gear up for busy festive period!

emagicone christmas in august

It’s Never Too Early To Get Ready to Sales Season

It might seem a little early to think ahead to the holiday season now, when it is still summer. On the other hand, this is a perfect time, as this period is pretty slow and quiet. So starting Christmas planning now will eventually bring you abundant of benefits on December.

Use these days to invest all your efforts to clear out your old stock, update existing inventory, plan upcoming top-notch holiday promotions, review and diagnose your Zen Cart shop for issues to get it in tip-top shape to ensure that you are ready, before holiday rush begins.

Separate the Chores From the Celebration

One of the most convincing reasons to make holiday preparations early is less pressure. While your competitors will be in a rush, making last-minute preparations and dealing with problems, you will avoid this stress and enjoy festive period.

Automate routine operations and enjoy profitable results with Store Manager for Zen Cart software!

With the app you will be able to:

  • work offline without waiting for browser page to load
  • add/edit products in seconds with smart import functionality, supporting upload from the files of .csv, .xml, .xls, .xlsx, .ods and .txt formats
  • set up scheduled updates of your inventory, synchronizing it with supplier's data automatically
  • massively modify item details using multi-editors, for example, setting price mark-downs by value or percentage in seconds
  • create multiple statistical reports up to your needs
  • diagnose your store for SEO issues
  • easily integrate with additional sales channels and accounting systems.

Christmas in August

Do less, enjoy more! Ensure yourself an organized Christmas with our software.

Limited Support on June 28th

emagicone support hours

Dear Customers,

We want to inform you that on Wednesday, June 28th eMagicOne will be providing limited support.

If you have a question or problem, the best way to contact us for assistance will be via e-mail - contact@emagicone.com
Please note, phone support and live chat will be unavailable.

Your requests to our help desk received during this day will be replied according to the queue. Though, it may take a bit longer than usual to get back to you with the support response.

Your patience during this period is greatly appreciated. We will be back in full force and ready to help you on Thursday, June 29th, when usual support hours resume.

Meanwhile, to smooth over this minor inconvenience, we would also like to remind you that our Anniversary promo will be available till July 10th at:
https://www.zencart-manager.com/order

Regards,
eMagicOne Team

eMagicOne Turns 5 - Celebrate With Us!

eMagicOne anniversary 5

These days our company celebrates its 5th birthday! This is a significant milestone for us and we are very happy to look back and recall what we have achieved so far!

The History

This is the 5th anniversary of company’s founding, however, we have been in business for more than 15 years.

During that time, we have developed lots of solutions, that made it easier for thousands of eCommerce merchants to manage their stores and grow them to successful businesses.

The Growth

It has been an eventful ride! We had many wonderful achievements over these 5 years and here are some of the highlights:

  • We have developed and maintained more than 10 projects (both desktop called Store Manager and native mobile called Mobile Assistant)
  • Our applications are translated into more than 30 different languages
  • We have written 1000+ useful articles, tutorial and how-tos
  • Received 10,000+ live feedbacks from our clients
  • Grown to serve community of more than 100,000+ active users
  • Updated billions of items using our software
  • Expanded from our development office (Ternopil, Ukraine) and opened HQ located in Plymouth, MN, US
  • Opened outsource department to satisfy the business needs of the most demanding clients
  • Re-designed our sites a few times to improve user experience
  • Our team has also grown through these years and now consists of 45 trully excellent eCommerce experts
  • Finally, we’ve just rolled-out a new service called eScraper that allows you to retrieve data from any website, compare prices, prepare ecommerce-friendly format and more.

The Future

We constantly move forward and work on some new projects to continue to innovate, expand and improve our software. We have more awesome products to reveal to you in the near future, so stay connected!

Thanks for being a part of our family! Without you, nothing of this would have been possible! You give us the confidence to grow and we will do our best to continue providing high quality products and services.

Easter Opening Hours of eMagicOne Support Team

happy easter from emagicone

Easter holidays roll around! Are you wondering when we will be open? There is nothing more frustrating than trying to reach some company for help and finding out that it is closed without any notice informing you about that.

So here are our opening hours during this festive period:
Good Friday April, 14th - Open
Easter Weekend (Saturday April, 15th - Sunday April, 16th) - Closed
Monday April, 17th - Closed
Tuesday April, 18th - Friday April, 21st - Open

If any questions occur during the days we are closed, you can mail them to us and they will be answered in the first place, when we return to our usual operation hours (on Tuesday April, 18th).

Meanwhile, to smooth over this minor inconvenience, we would also like to remind you that our Easter promo will be available till April 17th. So if you have not made use of it yet, this week is high time to save some money, applying our 15% discount code EMAG-E9FS-ESTR here -
http://www.zencart-manager.com/order

For all clients who celebrate Easter, we wish you happy holiday!


Regards,

eMagicOne

Limited Support on March 8th 2017

emagicone support no answer

Dear existing and potential customers,

We want to inform you that Store Manager for Zen Cart Team will provide limited support on Wednesday, March, 8th.

If you have any questions on that day, please e-mail them to contact@zencart-manager.com

Your requests to our help desk will be replied according to the queue. Though, it may take a bit longer than usual to get back to you with the support response.

You will still have full access to your licenses and software will be available for purchase, applying 5% OFF code EMAG-YVE8-JRPL on all products at -

Your patience and understanding is greatly appreciated.

Regards,

Store Manager for Zen Cart Team

Operation Hours During Winter Holidays

eMagicOne Support Schedule

Dear customers,

Joyful festive season is upon us and it means that it’s time to celebrate. Hope you are enjoying every cheerful holiday moment, though if you decide to contact us during this period, here is our working schedule during these days:

Monday January, 2nd - Closed
Friday January, 6th - Limited*
Monday January, 9th - Closed

* Note that during the mentioned period there will be limited staff available and the best method to contact us will be via e-mail.


During the other days not mentioned in the list, we’ll be working according to the usual schedule.


It may take a bit longer than usual to get back to you with the support response during these days. We will do our best to make sure your live chats, emails and social media queries are answered as quickly as you expect them to be.


Meanwhile, you will have full access to your licenses and software will be available for purchase

Thank you so much for your understanding.

Happy holidays to everyone!